Delete Account
You have the right to request the deletion of your account and all personal data associated with it. The process is straightforward and permanently removes your account.
How to delete your account
Send a request
Send an email to podrska@shockbar.hr with the subject "Account deletion request" and the email address linked to your account.
Identity verification
We may request additional identity verification to prevent unauthorised deletion of accounts.
Processing
Your request will be processed within 30 days. You will receive a confirmation email once deletion is complete.
What gets deleted
- User profile (name, email, phone number)
- Order history
- All personal data linked to the account
- App access with that account
Notes
Deletion is permanent and irreversible. Some information may be retained to comply with legal obligations (e.g. fiscal records), but will not be accessible in the app or used for marketing purposes.
For questions about data deletion, contact us at: podrska@shockbar.hr